Privacy Policy

Last updated: April 30, 2026

Centro CHA (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit centrocha.org, how we use it, and the choices you have.

Information We Collect

Information you give us directly. When you fill out a form on our site (such as a contact form, donation form, newsletter signup, or program inquiry), we collect the information you provide. This typically includes your name, email address, phone number, and any details you share in the message field.

Information collected automatically. When you visit our site, our analytics tools collect basic information about your visit, including your approximate location (city level), the type of device and browser you’re using, the pages you view, and how you got to our site. This data is aggregated and does not personally identify you.

Donation information. If you make a donation through our site, your payment information is processed by our third-party payment processor. We do not store your full credit card number on our servers.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and connect you with our programs
• Process donations and send acknowledgment letters
• Send you newsletters or program updates if you’ve signed up to receive them
• Improve our website and understand how visitors use it
• Comply with legal obligations and reporting requirements for grant funders

We do not sell, rent, or trade your personal information to third parties.

Sharing Your Information

We share information only in limited circumstances:

• With service providers who help us operate the site (such as our website host, email platform, and payment processor), who are bound by confidentiality obligations
• With grant funders or government agencies when required as part of our reporting obligations
• When required by law, court order, or to protect the safety of others

Cookies and Tracking

Our site uses cookies and similar technologies. See our Cookie Policy for details.

Your choices

You can:

• Unsubscribe from our emails at any time using the link at the bottom of any email
• Request a copy of the information we have about you
• Request that we correct or delete your information
• Opt out of analytics tracking by adjusting your browser settings or using browser extensions designed for that purpose

To make any of these requests, contact us at info@centrocha.org.

California Privacy Rights

If you’re a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right not to be discriminated against for exercising your rights. To exercise any of these rights, contact us at info@centrocha.org.

Data Security

We use reasonable security measures to protect the information you give us, including encrypted connections (SSL) and secure hosting. No method of transmission over the internet is 100% secure, so we can’t guarantee absolute security.

Children’s Privacy

Our site is not directed at children under 13. We don’t knowingly collect personal information from children under 13. If you believe we have, please contact us and we’ll delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Significant changes will be noted on the homepage or via email if you’ve subscribed.

Contact

Questions about this Privacy Policy? Reach us at:

Centro CHA | 200 Pine Ave, Siute 550, Long Beach, CA info@centrocha.org